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TechWright Labs

Agents at work. People in charge.

TechWright Labs is an applied AI consultancy and product studio. We design, ship and run agent systems, and we run five AI products of our own.

A product studio first, a consultancy second.

We learned agent systems by running them. Our own products are built, tested and operated with agents in the loop and people at the gates. Clients get that working knowledge, not a slide deck about it.

Who we are. A small, senior team of engineers and product builders. We write the code, run the infrastructure and answer for what it does in production, for our products and for yours.

What we build. Agent systems that take real work off people's desks: support, content, code review, reporting. They stand on context pipelines, retrieval and evaluation loops, not clever prompts.

How we work. We start with one workflow, mark where a person must sign, and ship the smallest system that removes the glue work. We widen the loop only when the guardrails hold.

How to reach us. Describe the workflow you want off your desk in the project form. One of the people who would build it reads it and writes back.

Hand us one workflow.

First, pick the work you want off your desk.

Then read the hand-over sheet: what the agent does, and where a person signs.

Support inbox

Stage: AI-assisted

The agent
Reads each new ticket, pulls the account history and the matching help article, and drafts a reply with a tag.
A person signs
A support lead reads every draft and presses send.
The guardrail
Refunds, legal questions and angry customers skip the agent and go straight to a person.

Content publishing

Stage: AI-assisted

The agent
Drafts the article from a brief, checks claims against the sources and prepares a preview.
A person signs
An editor reads the exact text and records the approval for that revision.
The guardrail
Nothing goes live without a recorded approval, and every later edit says whether it is a correction.

Code review

Stage: AI-assisted

The agent
Opens the pull request, runs the test suite and answers the reviewer's findings.
A person signs
An engineer reviews the change and merges it.
The guardrail
Required checks must pass on the exact commit. Agents never merge.

Lead triage

Stage: Automated with guardrails

The agent
Reads each inbound form, adds public company details, scores the fit and routes it to the right person.
A person signs
A founder reviews the routing rules once a week.
The guardrail
The agent sends nothing outside the company. Low-confidence leads go to a person.

Weekly ops report

Stage: Automated with guardrails

The agent
Pulls metrics, deploys and incidents, and writes the summary for the team.
A person signs
An operator checks the exceptions the agent flags before Monday.
The guardrail
Every number links to the query behind it. Missing data is reported as missing, never estimated.

Finally, we ship the smallest version and move it one stage at a time.

  1. Manual

    People do the work. We map where their time goes and which steps repeat.

  2. AI-assisted

    The agent drafts, sorts and summarises. A person approves every result.

  3. Automated with guardrails

    The agent finishes the job. People handle the exceptions it hands back.

What we do for clients.

Every engagement starts with one workflow and ends with a system your team can run. We stay until it does.

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